Plans
| Feature | Free | Pro | Team | Enterprise |
|---|---|---|---|---|
| Certificates | 3 | 50 | 200 | Unlimited |
| Team Members | 1 | 5 | 20 | Unlimited |
| Notification Channels | 2 | 10 | Unlimited | Unlimited |
| Check Frequency | 6 hours | 6 hours | 1 hour | 15 min |
| API Access | ❌ | ✅ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ | ✅ |
| SLA | ❌ | ❌ | ❌ | ✅ |
Upgrading
1
Go to Settings
Navigate to Settings in the sidebar.
2
Select Billing
Click the Billing tab.
3
Choose Plan
Select the plan you want to upgrade to.
4
Enter Payment
Enter your payment information via Stripe.
5
Confirm
Review and confirm your subscription.
Downgrading
To downgrade:- Go to Settings → Billing
- Click Change Plan
- Select a lower tier plan
- Confirm the change
Billing Cycle
- Subscriptions are billed monthly or annually
- Annual plans receive a 20% discount
- Billing date is the day you subscribed
Payment Methods
CertWatch accepts:- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- Some regional payment methods
Invoices
Access your invoices:- Go to Settings → Billing
- Click Billing History
- Download invoices as PDF
Cancellation
To cancel your subscription:- Go to Settings → Billing
- Click Cancel Subscription
- Confirm cancellation
- Your plan remains active until the end of the billing period
- You’ll be downgraded to Free at period end
- Your data is retained (certificates over the free limit are paused)
Refunds
- We offer refunds within 7 days of initial purchase
- Contact [email protected] for refund requests
- Refunds are processed to the original payment method
Enterprise
For enterprise needs:- Custom pricing
- Volume discounts
- Dedicated support
- Custom SLA
- SSO integration
FAQ
What happens if I exceed my limits?
What happens if I exceed my limits?
You’ll receive a notification and can upgrade or remove items to stay within limits. Existing certificates continue to be monitored.
Can I change my billing cycle?
Can I change my billing cycle?
Yes, you can switch between monthly and annual at any time. The change takes effect at your next billing date.
Is there a free trial?
Is there a free trial?
The Free plan serves as your trial. Upgrade when you need more features or capacity.
Do you offer discounts for non-profits?
Do you offer discounts for non-profits?
Yes! Contact [email protected] with your non-profit details for a discount code.